Makigami
Make administrative and cross-functional processes visible; remove waste and delays.
Makigami is a web-based tool that maps office/administrative and cross-functional processes step by step on a swimlane grid, with a drag-and-drop editor and multi-user live workshops.
Advantages of using it digitally
How it works
Map your administrative and cross-functional processes on a swimlane grid, measure waste and improve live with your team.
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1
Map the process into swimlanes
Place step, decision and hand-off nodes by drag-and-drop across role/department lanes; make the flow and timings visible.
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2
Work together in a live group Workshop Room
Participants on the same network join the Workshop Room; with concurrent editing and presence you design the future state from the current one together.
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3
Go deeper with the built-in guide and grupas.ai
The 8 office wastes, PCE (Process Cycle Efficiency) and workshop steps are in the built-in guide; the grupas.ai waste analysis suggests improvement opportunities.
Purpose
To surface hidden office waste (waiting, rework, needless approvals, information gaps); to reduce hand-offs and delays, improving flow and lead time.
Key functions
- Process mapping on a swimlane (role/department) grid
- Drag-and-drop step, decision and hand-off nodes
- Time / wait / value-added (VA-NVA) analysis
- Marking waste and improvement opportunities
- Multi-user live workshop (concurrent editing + presence)
- Current-state → future-state comparison
Benefits
- Reveals hidden waste in office processes
- Reduces lead time and hand-offs
- Aligns teams on a shared process language
- Makes workshop output digital and shareable
Who is it for?
Process improvement, quality, HR, finance and administrative teams; organizations pursuing lean office / lean service.
Let's run this assessment in your team
We'll tailor and report it to your needs and roles. Let's schedule a short call.
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