Manager Language – An Awareness Training for Managers
The language a manager uses directly shapes the team's trust, motivation and performance. Grupas' "Manager Language" awareness training helps managers recognize the difference between judgmental language and curious language; it shows how vague expectations turn into performance risk and provides a practical feedback model that reduces defensiveness.
The program consists of the following modules: the psychology of manager language, the distinction between judgmental and curious language, a model for setting clear expectations, a 4-step short feedback model (describe the situation – state the behavior – explain its impact – clarify the expectation) and personal language reflection. The training is delivered in an active, hands-on format through interactive presentation, case analysis, role play and sentence transformation exercises. Depending on your organization's needs, it is run as a 60-minute awareness training or a 90-minute in-depth version, with groups of 8–18 participants.
Corporate Benefits
- Fewer defensive reactions within the team, and a more open and psychologically safe communication environment
- Performance clarity thanks to clearly expressed expectations, with fewer errors and less rework
- Increased trust between managers and employees and fewer conflicts
- More constructive, measurable and results-oriented performance conversations
- Managers who can consciously adjust their own communication language
- Lasting behavior change after the training through a 30-day personal communication action plan
- Enthusiastic, high-trust collaborations and stronger team motivation
Who Should Attend?
- Middle-level managers
- Team leaders
- Newly appointed managers
- Leaders who conduct performance conversations
- Managers leading cross-functional teams
Your managers become aware of their own communication language and gain a new communication model that boosts team performance. Contact Grupas for planning tailored to your organization.
