CQI-22 Cost of Poor Quality (CoPQ) Training – Continuous Improvement in the Automotive Industry
Production lines, scrap, rework, warranty claims and customer returns may be quietly taking a share of your company's revenue. Grupas' CQI-22 Cost of Poor Quality (CoPQ) training, an industry-specific program designed for the automotive sector, enables you to identify, quantify and prioritize the reduction of financial losses caused by poor quality.
The program covers the 4 fundamental cost categories of CoPQ (Prevention, Appraisal, Internal Failure, External Failure), calculation formulas, hidden and extended costs, data analysis and prioritization strategies. Lasting 1 day, delivered in a classroom setting with a maximum capacity of 15 participants, the training progresses hands-on through group work and real-life scenarios. Participants receive a Certificate of Attendance, and those who pass, if an exam is held, receive a Certificate of Achievement.
Benefits for Your Company
- Making inefficiency visible: The competence to identify the source of quality losses and quantify them numerically.
- Tangible cost reduction: A decrease in internal failure costs arising from scrap, waste, rework, troubleshooting and re-testing.
- Financial risk management: Prevention of external failure costs such as warranty, recall, penalties and compensation, as well as loss of brand image.
- Measurable KPI: A performance indicator that can be reported to management, tracking through the CoPQ % ratio how much of the revenue is lost to poor quality.
- Correct prioritization: Directing limited resources to the improvement actions with the highest return.
- A prevention-focused culture: Establishing a culture of continuous improvement through preventing errors before they occur rather than detecting them, Poka-Yoke and process control.
- Supply chain quality: Evaluating supplier performance in the language of cost.
Who Should Attend?
Production, quality, purchasing and supplier quality professionals working in the automotive sector; middle and senior level managers and technical personnel.
